Terms and conditions

What miniflute is

miniflute is a 1:1 emotional support listening service. You book a session to talk to a listener about whatever is on your mind.

What miniflute is not

miniflute is not therapy, counselling or medical care, and not a crisis service. If you’re in danger or thinking of harming yourself, call 112 or Tele-MANAS at 14416, free and available 24/7.

Who can book

You must be 18 or older to book a session. By booking, you confirm you understand this is emotional support, not therapy or crisis care.

Booking

Sessions are currently booked through a form, and confirmed separately by us. We may decline or reschedule a session at our discretion.

Privacy

You can use a nickname. We don’t ask you to describe your situation in detail when booking.

Contact

Questions about these terms? Reach us on Instagram.